Privacy policy

Information obtained from customers

We obtain the following information from our customers:

  • Full name (including nickname and pen name)
  • email address
  • phone number
  • address
  • Information regarding customer payment methods such as credit cards, bank accounts, electronic money, etc.
  • Identification information generated using cookies
  • Information regarding the OS and device used by the customer, such as ID generated by the OS, device type, and device identifier.
  • Customer behavior history on our website, such as time spent on our website, input history, purchase history, etc.

Purpose of using customer information

Our company uses the information obtained from customers for the following purposes.

  • To receive registrations related to our services, confirm customer identity, and authenticate customers.
  • To manage your usage history of our services
  • For payment of usage fees
  • To analyze customer behavior history in our services and use them to maintain and improve our services.
  • To respond to customer inquiries
  • To respond to acts that violate our company's terms and laws.
  • To notify you of changes, discontinuation, termination, and contract cancellation of our services.
  • To notify you of changes to our company terms, etc.
  • In addition to the above, measures taken for safety management in order to provide, maintain, protect, and improve our services.

If you contact us using the contact information listed at the end of this page regarding the measures we have taken to safely manage the information we have obtained from our customers, we will respond to you individually in accordance with laws and regulations.

Provided by a third party

Our company will not provide any information we obtain from customers that falls under personal data (Article 2, Paragraph 6 of the Personal Information Protection Law) to third parties (including those located outside of Japan) without the customer's prior consent.
However, the following cases are excluded.

  • When outsourcing the handling of personal data to an external party
  • If our company or our services are acquired
  • In the case of joint use with business partners (If there is any specific joint use, the details will be announced separately.)
  • In other cases where provision to a third party is legally permitted by law.

Access analysis tool

Our company uses "Google Analytics" to analyze customer access. Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not personally identify you. You can refuse the collection of this information by disabling cookies. Please check your browser settings for details. For more information about Google Analytics, please see below.
　https://marketingplatform.google.com/about/analytics/terms/jp/


Changes to privacy policy

We will change the contents of this privacy policy as necessary. In this case, we will notify you of the implementation date and content of the revised privacy policy in an appropriate manner.


Contact us

If you wish to disclose, correct, suspend use of, or delete your information, please contact us at the email address below.

e-mail

info@drawin.jp

In this case, we will confirm that the request is made by the person in question by presenting a driver's license or other method specified by our company. Regarding requests for disclosure of information, an administrative fee of 1,000 yen per request will be charged at the time of application, regardless of whether disclosure is required.


Business name

Drawin Co., Ltd.


Representative name

Atsushi Sonoda


Business address

Ogawa Building 402, 2-1-1 Oyodonaka, Kita-ku, Osaka, Osaka Prefecture



Established on January 6, 2025